Finding Your Voice

Rules For Buying From SEWP Contracts

by Rick Henderson

Federal agencies have special access to SEWP contracts. They offer a lot of IT products, which your federal agency may need to upgrade systems or to futureproof operations moving forward. Heading into any transaction using a SEWP contract, you want to be careful and follow these rules.

Work With a Program Manager If Needed

You don't really have to struggle when using an SEWP platform to purchase some sort of IT product. There are program managers that are available to help out in different ways. You should use their services if you get stuck or have further questions about these IT products.

For instance, you might want more detailed price breakdowns of the IT product you're about to purchase or might want to verify its compatibility with your federal agency's operations. You'll get quick answers thanks to these program managers and their dedication to helping buyers out.

Submit Orders to the Right Department

Once you find out which IT product is appropriate for your federal agency, you'll need to submit an order. It has to be sent to the right department though in order to be acknowledged and processed as quickly as possible.

The SEWP platform should designate which department is responsible for handling orders submitted by federal agencies. You'll have an email address or an actual destination online that you can use to fill out important order details. Follow these simple steps to avoid a longer and more stressful ordering process.

Determine if Post-Transaction Services are Needed or Not

Federal agencies that buy IT products from SEWP platforms have the ability to use post-transaction services. These can include technical support when problems happen, setup assistance, and repair consultations.

If you are purchasing an IT product that you don't have a lot of experience with or just don't have the time to do some important steps once the equipment arrives, then you probably need to rely on post-transaction services. They're going to make sure you're prepared to get this equipment inside your building, set it up appropriately, and maintain it according to standard protocol for less issues in the future. 

Whether you need to purchase computer systems or security tools, the best way to buy this equipment for a federal agency is to utilize SEWP contracts. They let you have some incredible equipment to use, and buying these products isn't that difficult. You can review your orders carefully and make sure you've made the proper assessments.